Frequently asked questions about MLoft Apartments Munich

Check-in is possible daily from 3 pm, including late in the evening and at night. You check in contactlessly at the check-in terminal in the foyer on the 1st floor, using your name or booking code. For this you need your identity card or passport and a credit or EC card. You do not need an on-site reception for your arrival.

Check-out is by 11 am. You can get a later check-out on request, depending on the occupancy of the apartment. Ideally, let us know before your day of departure, by phone on +49 89 12 00 77 99 or on site during office hours (daily from 8 am to 4 pm).

Yes, both are possible on request. Please contact us before you arrive and we will check whether your apartment can be ready earlier. We are happy to store your luggage. Please note that we cannot accept liability for stored luggage. We recommend keeping valuables and important documents with you.

Our reception can be reached by phone around the clock on +49 89 12 00 77 99, in German and English, including at night and at weekends. You can reach us on WhatsApp at +49 15142066871. On site, we are in the office daily between 8 am and 4 pm. Check-in and check-out are contactless via the check-in terminal in the foyer on the 1st floor, so you are not tied to opening hours.

The MLoft Apartments are located at Wasserburger Landstr. 8, 81825 München, in the south-east of Munich (Trudering district). The bus stop is right outside the door, and you can reach Trudering S-Bahn and U-Bahn station on foot in 10 minutes. There is a supermarket on the ground floor and an underground garage in the building.

Directions by train, car and from the airport

Marienplatz in the city centre is about 25 minutes from the front door by public transport. You walk 10 minutes (800 m) to Trudering station or take bus 193 right outside the building. From there, the S4 and S6 S-Bahn lines take you to the centre in around 12 minutes.

The Neue Messe München trade fair centre in Riem is about 20 minutes from the front door by public transport. From Trudering station, the U2 U-Bahn line takes 3 minutes to the trade fair. By car it is 4.3 km, 10 to 15 minutes depending on traffic. There is an underground garage in the building.

By S-Bahn (S8 and S4, one change) it takes about 50 minutes from Munich Airport to Trudering station. Add 10 minutes on foot or a short ride on bus 193. By car or taxi it is 48 km, 35 to 45 minutes depending on traffic.

From Munich Central Station, the U2 U-Bahn line takes you to Trudering station in around 19 minutes, without changing. From there it is 10 minutes on foot or a short ride on bus 193. By car it is 11.1 km, 20 to 30 minutes depending on traffic.

Yes. There is an underground garage in the building with a limited number of parking spaces. A parking space costs €15 per night and must be reserved in advance. You will find the key in your apartment on the day of arrival. By car, Neue Messe München is about 10 to 15 minutes away.

The entrance to the underground garage is 1.90 m high. Small vans and high-roof cars are often taller, so please check the height of your vehicle before you arrive. Reserve your parking space in advance, as the number of spaces is limited. A parking space costs €15 per night.

MLoft has 17 apartments in 8 types, from 18 m² for 1 person to 80 m² for 6 people. For groups, we connect the Suite with terrace (L6) and the Double Business Connection to form a unit of 138 m² for up to 10 people. Every apartment has its own bathroom, a kitchen or kitchenette and air conditioning.

All apartment types at a glance

Yes. Every apartment has its own fully equipped kitchenette or kitchen with refrigerator, electric range, microwave, coffee machine, kitchenware and cooking equipment. The suites have an open-plan kitchen and living area with an oven and a large dining table. There is a supermarket on the ground floor.

No, we do not offer breakfast. Instead, every apartment has its own kitchen or kitchenette with a coffee machine, and there is a supermarket on the ground floor of the building. So you can have whatever you like for breakfast, whenever you like. In the apartments with a terrace, you can also eat outside, on the quiet south side.

The Business Apartment with terrace (18 m² terrace), the Family and Friends Apartment (35 m² terrace) and the two suites (52 m² terrace each) have their own terrace. All terraces are on the quiet south side, away from the street, with a view as far as the Alps on clear days. Every terrace has a table, chairs and a parasol.

Yes. All apartments have free high-speed WiFi and air conditioning. Every apartment also has a room safe and a 40 or 48 inch flat TV with internet access, showing international channels as well as music and radio stations. WiFi and air conditioning are included in the price; there are no extra charges for them.

Yes, on request. For allergy sufferers and guests with back problems, we provide special Lattoflex mattresses made of cold foam or natural latex. Please let us know when you book so that the mattress is already in the apartment when you arrive. We are happy to answer any questions on +49 89 12 00 77 99.

Yes. There is a laundry room in the building with coin-operated washing machines and dryers. You can do your laundry there. We provide bed linen and towels, which are changed once a week. If you need fresh towels in between, just ask our cleaning staff.

Yes, apartment No. 8 is accessible. All apartments are on the first floor and can be reached by elevator, and all bathrooms have a flat level shower. We are happy to discuss with you personally whether apartment No. 8 is free on your dates and meets your requirements: on +49 89 12 00 77 99 or by email to info@mloft-muenchen.de.

We provide cots for children up to 4 years free of charge. An extra bed is possible in some apartments on request for a fee. Please book the cot and extra bed when you make your reservation. We cannot arrange an extra bed on the day of arrival.

Yes, dogs are welcome on request, other pets are not. We charge €10 per dog per night, maximum two dogs. Assistance dogs with proof are free of charge. The dog must never be left alone in the apartment and should not disturb other guests by barking. Our Terms and Conditions apply. Please contact us before booking: +49 89 12 00 77 99.

Smoking is prohibited throughout the building, including in the apartments, corridors and the underground garage. This also applies to e-cigarettes, vapes, heated tobacco products, shishas and herbal cigarettes. It is only allowed in front of the building and on the terraces. In the event of a breach, we charge a flat fee in accordance with our Terms and Conditions. If you smoke and would like to sit outside, we recommend one of our apartments with a terrace.

The price includes VAT, electricity, water, heating, free WiFi, a light clean every 3 days and a thorough clean once a week, a weekly change of bed linen and towels and daily rubbish removal. We do not charge a final cleaning fee. Extra charges apply to a parking space in the underground garage (€15 per night), dogs (€10 per dog per night, maximum two dogs; assistance dogs with proof free of charge), extra beds and the shopping service.

No. You do not pay a city tax (accommodation tax) with us. VAT is already included in the price, and we do not charge a final cleaning fee. Additional costs arise for a parking space in the underground garage, for dogs, for extra beds and for the shopping service.

Your apartment is given a light clean every 3 days and a thorough clean once a week, and we take the rubbish out every day. Bed linen and towels are also changed during the weekly clean. If you need fresh towels sooner, just ask our cleaning staff. Additional cleaning is possible on request; we will agree the price individually. There is no final cleaning fee.

Yes. On request, we will do your shopping before you arrive so that your fridge is stocked the way you like it, for example with basic groceries and drinks. Please send us your shopping list in good time. The price depends on the size of your order. For everything else, there is a supermarket on the ground floor of the building.

At the check-in terminal you can pay with Mastercard, Visa, American Express or EC card (girocard). Cash payment is not possible at the terminal. On request, we will send you a payment link in advance so that you can pay online before you arrive. An advance payment may be required for group or long-stay bookings. We will agree the type, amount and conditions with you when you book.

You can book with us from one night. The only exception is the suites: at weekends, i.e. from Friday to Sunday, the minimum stay there is 2 nights. There is no upper limit. Stays of several weeks or months are possible, and we will be happy to prepare an individual offer for you.

The cancellation terms agreed when you booked apply. You can find them on your booking confirmation. You can only cancel where you booked: you cancel a booking made via Booking.com or another portal directly with the portal. You cancel a booking made with us directly with us, by phone on +49 89 12 00 77 99 or by email to info@mloft-muenchen.de.

Cancellation terms in our Terms and Conditions

Yes. For stays of several weeks or months, we will prepare an individual offer for you. There is no fixed long-stay discount; the price depends on the apartment, the length of stay and the time of travel. Write to us at info@mloft-muenchen.de or use our booking request form. There is no final cleaning fee for long stays either.

Temporary living in Munich

Yes, if your apartment is free for the nights you want. Please contact us as early as possible, by phone on +49 89 12 00 77 99 or on site during office hours (daily from 8 am to 4 pm). If your apartment is already taken, we will be happy to look for another apartment in the building for you.

Yes, for stays of at least 4 weeks we will issue a landlord's confirmation (Wohnungsgeberbestätigung) on request. You need this certificate to register at the City of Munich citizens' office (Bürgerbüro). Please let us know when you book if you need the confirmation.

Yes. Address parcels to your name, followed by MLoft Apartments, Wasserburger Landstr. 8, 81825 München. You do not need an apartment number; there is no individual letterbox for each apartment. If the courier cannot hand over a parcel, the postal service leaves a collection notice in the letterbox. You can use it to collect the parcel from the post office branch or Packstation stated.

Yes. On request, we will issue the invoice in your company's name, with all the details needed for travel expense claims. For longer stays and several employees, we will prepare an individual offer. Write to us at info@mloft-muenchen.de or call us: +49 89 12 00 77 99.

Apartments for employees and project teams

On our website you can book online (opens in a new tab) or via the booking request form, and you can reach us by phone on +49 89 12 00 77 99. You can also find us on Booking.com, Expedia, HRS and Agoda. For groups, long stays and the connected unit for up to 10 people, we recommend the booking request form.